Job Description

About Us

Wiseway Logistics (WWG) is an ASX-listed fast growing company in the international freight forwarding industry. As a licensed customs broker with bonded warehouse facilities, we deliver seamless logistics solutions tailored to global markets. With eight strategic offices across Australia and a robust global presence in USA, New Zealand, China, and Singapore, we are redefining the standards of freight forwarding while expanding our global reach.

About the Role:

We are seeking a detail-oriented and experienced 3PL Warehouse Operator. The successful candidate will play a key role in the day-to-day operations of our warehouse, handling inbound and outbound shipments, inventory management, and general warehouse duties. This position requires a hands-on approach, attention to detail, and a commitment to maintaining a safe and efficient work environment.

Key Responsibilities:

Receiving & Inbound Processing

• Unload trucks and containers using forklifts or pallet jacks
• Inspect and verify incoming goods against delivery documentation
• Accurately record product details into the Warehouse Management System (WMS)
• Place items in assigned locations in accordance with storage procedures

Order Fulfillment & Outbound

• Pick and pack orders based on client and shipping requirements
• Label, pelletize, and stage shipments for dispatch
• Coordinate with transport partners or internal transport team to schedule pickups
• Ensure accurate and on-time order dispatch

Inventory Control

• Conduct routine cycle counts and report discrepancies
• Participate in full inventory audits as required
• Help maintain inventory accuracy in WMS

Warehouse Organization

• Maintain a clean and organized workspace in compliance with safety standards
• Ensure all tools and equipment are handled safely and stored properly
• Follow and promote best practices in 5S methodology and lean warehousing

Compliance & Safety

• Adhere to OSHA and company safety policies and procedures
• Report hazards, incidents, and damaged goods to supervisors immediately
• Operate forklifts and other MHE (material handling equipment) safely and responsibly

Key Skills & Requirements:

• Minimum 2 years of warehouse experience, preferably in a 3PL or high-volume logistics environment
• Experience handling international shipments and compliance requirements
• Familiarity with eCommerce fulfilment, kitting, or value-added services
• Experience with Warehouse Management Systems (WMS) is highly desirable
• Forklift certification and experience operating forklifts and pallet jacks
• Ability to do repetitive lifting and perform physically demanding tasks
• Basic computer literacy (data entry, barcode scanning)
• Excellent communication and teamwork skills
• Flexibility to work extended hours or weekends as required
• Bachelor's degree in logistics, supply chain management, business or related field.
• Eligible to work in USA.

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