Systems Support Engineer I: 25-07333 Job at Akraya, Inc., San Diego, CA

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  • Akraya, Inc.
  • San Diego, CA

Job Description


Primary Skills:  Linux/UNIX (Expert), AWS Services (Advanced), Troubleshooting (Advanced), Scripting (Intermediate), Graphical Database (Intermediate)
Contract Type: W2
Duration: 5+ Months with Possible Extension
Location: San Diego, CA ( - 5 Days)
Pay Range: $40.00 - $45.00 Per Hour
#LP

Job Summary:
We are seeking a proactive and solutions-oriented Systems Support Engineer I to monitor and support ETL pipelines and graph database infrastructures for our Applied Intelligence group within the Core Platform team. This role involves on-call support to troubleshoot failures, optimize system performance, and document resolutions, aiming for long-term simplification and automation. The engineer will play a crucial role in ensuring system reliability and excellent customer experience amidst scaling operations.

Key Responsibilities:
  • Offer on-call support to monitor and troubleshoot ETL pipelines and Neo4J EC2 Instances.
  • Identify root causes of failures, troubleshoot issues, and deploy fixes.
  • Monitor system performance, adjusting parameters to optimize customer experience.
  • Address tickets of varying severity levels related to ETL and infrastructure issues.
  • Document incidents and resolutions in a detailed manner.
Must-Have Skills:
  • In-depth knowledge of Linux or UNIX variants administration.
  • Strong system troubleshooting skills.
  • Proficiency in automation via Perl/Python scripting.
Industry Experience:
Experience in datacenter operations and a good understanding of standard internet protocols is essential. Candidates should have a demonstrable grasp of server configuration security best practices.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
 
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
 
Join Akraya Today!
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Job Tags

Hourly pay, Contract work,

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