Service Advisor Job at Midas of Richmond, Midlothian, VA

eTd0Tlh5U3p0bjd4ZWpDdU1kbUpUcVMwTFE9PQ==
  • Midas of Richmond
  • Midlothian, VA

Job Description

Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to building long-term relationships with our customers.

Our team is the highest performing in the Midas brand, and to join our team you should possess great communication skills and have a working knowledge of the basics of auto repair and maintenance.

The following characteristics are critical for this role: 

  • Personable 
  • Able to build relationships
  • Work independently of others
  • Work collaboratively at times with peers
  • Motivated
  • Communication
  • Follow-through
  • Prior Service writing experience required

Key responsibilities include, but are not limited to:

  • Handle customer calls and interactions
  • Explain recommended service and the reasoning for that recommendation
  • Source and price necessary parts and labor
  • Find solutions for our customers
  • Support multiple stores
  • Build relationships with customers

Twenty-five years ago, Mark Smith left his corporate job and bought his first Midas store. Today, Midas of Richmond (MOR) operates five stores in the Central Virginia region. There have been many changes over the years, but two aspects have remained constant.
Creating Positive Experiences for MOR Customers
This is the cornerstone of the success of the business and why MOR has managed to build a long list of loyal customers since the doors first opened in 1998.
Commitment to Serving Communities in Central Virginia
Mark’s passion for community service is why you may be familiar with the business in the first place.

Job Tags

Full time,

Similar Jobs

SCI Lighting Solutions

Lighting Controls Sales Representative Job at SCI Lighting Solutions

 ...Position Overview: SCI Lighting Solutions is seeking a dynamic and experienced Lighting Controls Sales Representative to drive the growth and development of our lighting controls division in the San Diego market. This role involves working with key accounts including... 

AVI-SPL

AV Field Service Technician Job at AVI-SPL

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers assets while delivering a world-class Customer Service experience...

Diati Staffing

Animal Care Technician Job at Diati Staffing

 ...storage areas, procedure and cage wash areas in a clean and organized manner and other related duties as assigned. Knowledge in basic husbandry and may assist the attending Veterinarian and/or Veterinary Technician in performing treatments or procedures on animals... 

Course

Temporary Human Resources Assistant Job at Course

 ...The Temporary Human Resources (HR) Assistant is responsible for employee file projects at a New York City healthcare location, with an estimated assignment duration of six (6) months. Opportunities are located in the Bronx, Brooklyn, or Manhattan. Responsibilities:... 

KUHN Group

Dealer Development Analyst Job at KUHN Group

 ...analysis, and preparation of market data, including data related to sales programs and related activities that support the development...  ...(Word), spreadsheet applications (Excel), presentation software (PowerPoint), Adobe Acrobat, Internet, mapping tools, survey tools...