Job Description

About the Company

Nanosonics is committed to providing innovative solutions in the field of healthcare technology. Our mission is to enhance patient safety and improve clinical outcomes through our advanced products and services. We foster a culture of collaboration, integrity, and excellence, ensuring that our team members are empowered to make a difference.

About the Role

The primary objective of this role is to serve as the main point of contact for Information Technology issues in America for Nanosonics users in the region. This position involves supporting D365 ERP-related issues and participating in global D365 ERP implementation and enhancement requests. D365 experience is a requirement for this position.

This is a hybrid position with the expectation to be in the office 3-4 days a week. The ideal candidate will live in the greater Indianapolis area, relocation is not offered for this role.

Responsibilities

• Primary point of contact for Information Technology issues in America for Nanosonics users in the region.
• Primary support for current ERP related issues and participate in our global ERP (D365) implementation and enhancement requests.
• Provide functional and system support to Americas leadership in the Digital Applications space.
• Work with the global IT team to meet finance, operations and project SLA’s.
• Lead multiple projects by ensuring the deliverables are completed in time and of high quality.
• Partner with stakeholders across the Nanosonics domains and business units to develop technical analysis and technical documentation in a collaborative way, communicating effectively and efficiently with production, corporate, and leadership teams.
• Perform as thought leader for business processes to promote increased efficiency and productivity on multiple levels.
• Work actively and effectively on projects with solid agile practices adhering to lean principles.
• Translate business requirements into clear and concise technical and functional specifications to be used by the development team members or partners.
• Perform application maintenance responsibilities including application configuration, generating scripts/codes, functional testing, data extraction and security configuration, as required.
• Take ownership of support issues, providing analysis and investigation to resolve them within the allocated service level agreement and to the satisfaction of the end users.

Qualifications

Bachelor (4-year) degree, with a technical major, such as engineering or computer science or equivalent work experience

Required Skills

• Experience with ERP systems and digital applications, specifically D365, is a requirement for this position
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Excellent communication and interpersonal skills demonstrated both verbally and in writing.
• Ability to diagnose and understand end-user requirements.
• Excellent time management and proven team workflow management
• Strong analytical and problem-solving skills.
• A self-starter with a positive attitude
• Demonstrate critical and lateral thinking to solve complex problems
• Good time management, strong analytical and problem-solving skills.
• Ability to prioritize and multi-task
• Ability to work autonomously and within the wider team
• Enthusiasm for continuous learning.
• Passion for continuous improvement.

Preferred Skills

• Experience in agile project management.
• Knowledge of lean principles.
• Technical documentation skills.

Pay range and compensation package

The salary range for this position is $120,000 to $130,000 annually, with a 10% bonus opportunity

Equal Opportunity Statement

Nanosonics is an equal opportunity employer. We are committed to diversity and inclusivity in our workforce and encourage applications from all qualified individuals.

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