Job Description

Senior Business Analyst

A leading organization is seeking a Senior Business Analyst to support enterprise-wide initiatives that enhance business processes and ensure the accuracy and integrity of critical data. This role is instrumental in driving strategic growth by collaborating across departments-including Field Operations, Accounting, Sales, and more-to implement impactful solutions, improve analytics capabilities, and optimize data and process integration.

Key Responsibilities

• Provide strategic leadership in gathering and managing business requirements to ensure alignment with organizational goals and maximize value.
• Define and implement best practices for requirements gathering, business case development, and ROI analysis.
• Identify and articulate issues, propose process improvements, and develop clear business cases for change.
• Evaluate current systems and processes to identify inefficiencies and recommend enhancements.
• Assess proposed solutions with attention to downstream impacts and cross-functional integration.
• Partner with technology teams to design, test, and implement software and process changes.
• Support system monitoring, data analysis, and issue escalation in collaboration with technology support teams.
• Establish and uphold data quality standards to support informed decision-making.
• Conduct research on industry trends and emerging technologies to inform strategic planning.
• Mentor and train junior analysts to prepare them for senior-level responsibilities.
• Perform additional duties as assigned by leadership.

Qualifications

• Demonstrated ability to work independently and provide strategic direction.
• Strong leadership and mentoring experience, particularly with junior analysts.
• Expertise in business and systems analysis, with a deep understanding of requirements gathering.
• Proficiency in Microsoft Excel, Word, and other Office tools.
• Skilled in developing and presenting business cases with clear ROI.
• Adaptable, with strong interpersonal skills and discretion in handling sensitive information.
• Strong troubleshooting skills related to software and data issues.
• Excellent communication skills, capable of translating complex business needs into actionable insights.
• Critical thinking and problem-solving abilities, with a focus on evaluating alternative solutions.

Education & Experience

• Bachelor's degree in Business Administration, Mathematics, Economics, Computer Science, Information Technology, or a related field.
• 7+ years of relevant experience, or an equivalent combination of education and experience.
• Business Analysis certifications (e.g., CBAP, CCBA) are highly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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