Job Description

SCOPE OF RESPONSIBILITY:

The QMC Administrative Assistant and Training Coordinator provides administrative support to the the Quality Management and Compliance (QMC) team. This team oversees compliance, data collection, training, quality improvement and quality management for Wellnest. This position provides standard administrative support such as: tracking and ordering supplies, filing, scheduling meetings, tracking provider credentials per contract requirements, and managing team calendar. In addition, the QMC Administrative Assistant and Training Coordinator provides coordinates trainings that are coordinated through the QMC department (including: preparing contracts, printing / preparing materials, managing attendance and certificates, developing reports based on training evaluations, completing APA annual report, and facility scheduling and arrangement). All members of QMC must adhere to strict confidentiality standards.

ESSENTIAL FUNCTIONS:

• Coordinates the planning and implementation of training sessions that support Wellnest’s staff knowledge and skills
• Manages data tracking and compliance requirements per contract and Company requirements, related to Wellnest’s provision of training sessions
• Provide administrative oversight and support for all activities related to the provision of continuing education credits for licensed professionals in all Wellnest trainings

QUALIFICATIONS:

Education and Experience:

• Bachelors degree from an accredited college or university with 1-2 years increasingly responsible secretarial experience; or Associate’s degree (A.A.) with 3-4 years increasingly responsible experience; or a high school diploma or G.E.D. with 6 years increasingly responsible experience.

Certificates, Licenses and Registrations:

• Must possess and maintain a valid CA driver’s license and insurable driving record.

Knowledge, Skills and Abilities:

• A strong commitment to advancing Wellnest’s mission.
• Exemplify superior organizational skills and an ability to effectively manage multiple priorities simultaneously.
• Excellent computer skills, including intermediate to expert working knowledge of Adobe Acrobat Pro and Microsoft Office Suite (Ex. Outlook, Excel, Word).
• Ability to work independently and exercise sound judgment and discretion
• Ability to maintain a high level of ethical and professional standards in accordance with agency and community policy
• Excellent communication skills with an ability to speak with tact, clearly and persuasively.
• Strong interpersonal skills and ability to build and cultivate relationships to work effectively with a variety of stakeholders.
• Skilled in engaging and working with diverse individuals and groups to accomplish established goals.

CONDITIONS OF EMPLOYMENT:

Employee may be asked to pursue additional training when it is determined to be in the best interest of the company. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice.

WORKING CONDITIONS:

Employee may be required to work flexible, evening and/or weekend hours for time-sensitive projects.

REASONING ABILITY :

• Ability to effectively present information and respond to questions.
• Ability to read, analyze and interpret manual and office documents.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions.
• Ability to work independently and with others - including other employees, clients and members of the public - in face-to-face and telephonic contexts.
• Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints.
• Ability to be flexible and adapt to changing work demands.
• Maintain a high level of concentration and attention to detail for extended periods of time.
• Maintain a high level of ethical and professional standards in accordance with agency policy.

PHYSICAL DEMANDS :

• Ability to talk or hear in order to give and receive information and instructions.
• Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
• Ability to reach with hands and arms.
• Ability to use computer keyboard up to 75% of the day.
• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.
• Lift and/or move up to 50 pounds.
• Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required.

This description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.

Due to restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. Applicants will be asked to confirm within the application process whether they are subject to an exclusion.

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