We are seeking a proactive and detail-oriented Office Coordinator / Receptionist to manage front-desk operations and support our sales and marketing teams. This hybrid role requires excellent communication skills, multitasking abilities, and a customer-first attitude. You will be the first point of contact for visitors and callers while also assisting with administrative, sales, and marketing functions to help drive business growth. This position offers room to grow into more specialized roles within the company, providing a strong foundation for career development in administration, sales, or marketing.

Reception & Office Coordination:

• Greet and assist visitors, clients, and vendors in a professional manner.
• Answer and direct phone calls, emails, and other communications.
• Maintain a clean, organized, and welcoming front desk and common areas.
• Coordinate office supplies, mail, shipping, and facility maintenance.
• Assist with scheduling meetings, booking travel, and managing office calendars.
• Handle filing, scanning, and general administrative duties.

Sales and Marketing Support:

• Maintain and update CRM databases with customer and prospect information.
• Assist with lead generation activities and follow-up communications.
• Support the sales team with scheduling and administrative tasks.
• Assist in creating and distributing marketing materials (email blasts, 3rd party ads).
• Manage social media posts and engagement under guidance from the marketing team.
• Help coordinate events, trade shows, and promotional activities.
• Maintain website content updates and analytics reporting as needed.

• Customer Service experience
• Familiarity with sales and marketing support functions is a strong plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with CRM and marketing tools is a bonus.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Friendly, professional demeanor with a customer-service mindset.

• Job Type: Full-time, On-site
• Location: Encino, CA
• Salary: $17-$19 hourly (Based on experience)

Why Work at IMP?:

• Join a global company with a supportive team environment.
• Gain hands-on experience in sales and marketing support.
• Opportunities for learning and growth within the company.
• Professional and friendly office culture.