Job Description

The funeral director & embalmer is responsible for caring for the deceased in a respectful manner while performing a variety of tasks including meeting with families to make funeral service arrangements, embalming, removals and transfers, cosmetology, dressing, hairstyling, and any other preparation required for the deceased. The successful candidate will have a current license in the applicable state and knowledge of the current regulations related to the funeral industry.

Essential Functions and Competencies

• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
• Acts to improve market share through participation in community events, groups and/or organizations, and other community relationships as assigned by your supervisor.
• Works on-call/first call, in rotation as assigned i.e. phone, face to face, at the hospital, hospice, residence
• Initial transfers of decedents, plus embalming, dressing, cosmeticizing, casketing, and preparing the deceased on as needed basis (per appropriate licensing) according to the instructions obtained from the family
• Ensures every client family is presented with all service and merchandise options
• Completes tasks and details resulting from the Arrangement Conference
• Ensures proper paperwork, including permits and certificates are completed in a timely manner and in accordance with relevant laws and regulations
• Conducts and attends funeral services regularly
• Lead all post service follow up as needed
• Carries out other projects/duties as assigned i.e. car washing, building/equipment repair, pre-need arrangement planning, and other duties as assigned.

Required Education and Experience

• Current Louisiana Funeral Director & Embalmer licenses or ability to reciprocate
• 2+ years of funeral industry experience
• Understanding of the services and products available
• Professional communication skills
• Experience handling sensitive situations in a professional manner
• Knowledge of current federal, state and local regulations related to the funeral industry

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