· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...support their manufacturing needs. About this role: Our company is currently seeking a dedicated and detail-oriented Quality Inspector to join our team. As a Quality Inspector, you will be responsible for conducting in-process inspections using hand inspection...
...add an outgoing individual who is passionate about providing exceptional patient care for either full time or part time in our Swampscott location. This is an hourly (non-production based) position. The Hygienist's primary role is to support the Periodontist by...
...Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients... ...job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). Possible lifting of...
...Primary Purpose: The Discipline Coach serves as a dedicated campus resource to support student behavior and discipline through both immediate intervention and long-term, proactive strategies. This role is designed to alleviate administrative burdens related to discipline...
...~ Sat &Sun 10pm-10am ~8 hrs flex day per week Armed Security Officer (ASO) Clark International is seeking a dedicated, self... ...our team. This position is a mobile position responsible for patrolling a corporate property. The ideal candidate will possess recent...