Company Overview
Our client is a financial services company providing its customers with products and services ranging across checking accounts, insurance, credit cards and more.
The Role
You don’t need prior experience in insurance, just a willingness to learn you will begin the role with a fully paid, six-month training program that combines classroom learning, interactive modules, and hands-on experience led by professional instructors.
You'll start onsite in our Phoenix office, developing your skills and learning how to support our members confidently and independently. After six months, there’s a chance to work from home one day per week. Your schedule could include evenings (up to 8 PM local time) and may require working Saturdays or Sundays. With a 15% pay boost for shifts after 6 PM and weekend hours.
Sign-On Bonus
We’re offering a $2,000 sign-on bonus for upcoming hires—half paid after 45 days on the job, and the rest after one year of employment.
Your Day-to-Day
As a Customer Service Representative for our insurance division, you’ll support members with their coverage needs, helping them make informed decisions about policies across our personal insurance lines. You’ll interact through phone, email, chat, and social platforms, providing guidance and solutions that build long-term trust.
Key Responsibilities
Requirements
Preferred Qualifications
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