Job Description

* Instructions: Your resume should show that your skills and experience match the job requirements. Email the custom resume to [email protected]. A link to the online application with further information will be emailed to you if you are a match to the position.

The Community Care Manager assists members appropriate for care management and care coordination services in achieving their optimal level of health through self-management. The Community Care Manager is responsible for engaging the member, member care giver and providers to assess plan and establish individual member goals. Will facilitate and coordinate care for the members while assuring quality and use of cost-effective resources. The position will function as a single point of contact and be an advocate for members in the care management program.

• Ability to travel within assigned communities in (Montgomery County) in Pennsylvania

• Completes comprehensive person centered assessment inclusive of physical health history, mental health history, social determinants of health and supportive needs

• Coordinates physical, behavioral health and social services

• Provides medication management, including regular medication reconciliation and support of medication adherence

• Identifies problems/barriers for care coordination and appropriate care management interventions

• Creates a plan of care to assist members in reducing/resolving problems and or barriers so that members may achieve their optimal level of health

• Identifies goals and assigns priority with associated time frames for completion. Shares goals with the member and family as appropriate

• Identifies and implements the appropriate level of intervention based upon the member's needs and clinical progress

• Schedules follow up calls as necessary, makes appropriate referrals. Implements actions to address member issues. Documents progress towards meeting goals and resolving problems

• Coordinates care and services with the Care Coordinator, Community Health Navigator, and member, member care giver as appropriate, PCP, Specialist, and Facility/Vendor Providers

Education

• Bachelor's Degree in Nursing or health related field preferred.
• Current and unrestricted Registered Nurse licensure in Pennsylvania

Experience

• 3+ years of clinical experience at the bedside (as a Registered Nurse) working with medically fragile pediatric patients in an acute care, home care, or special needs clinic
• 3+ years of Case Management experience, preferably telephonic within a managed care organization, desired
• Eligible to sit for Case Management certification after 12 months of employment. Must obtain this certification after 2 years of employment
• Demonstrated proficiency working within a Windows 11 environment to include MS Office (Excel, Word, Outlook) and electronic medical record and documentation programs
• Valid driver's license required

Work location and hours

• Remote within 1 hour of Montgomery County, Pennsylvania
• Ability to travel as needed within Montgomery County communities
• Ability to work Monday-Friday from 8:30a to 5:00p EST

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

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