Video Banking Teller Job at Dollar Bank, Pittsburgh, PA

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  • Dollar Bank
  • Pittsburgh, PA

Job Description

Video Banking Teller Location Pittsburgh, PA (Strip District area) : Customers are able to speak with a Video Banking Teller through a drive-thru, stand alone, or wall terminal. This video terminal allows the teller and customer to conduct virtually any type of teller banking transaction - all handled remotely. Through this new technology, one teller can help customers in multiple locations. Candidates must be willing to work a rotating schedule anywhere between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday. Video Tellers work at our Strip District facility. Principal Activities:
  • Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, and loan payments.
  • Initiate conversations to uncover customer needs and promote Dollar Bank products and services, and effectively refer customers to appropriate team members when needed.
  • Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution.
  • Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help.
  • Qualifications:
    • High School diploma/GED required
    • Candidate must possess at least six months of cash handling and/or customer service experience; teller experience preferred.
    • Excellent customer service and interpersonal skills required
    • Good math aptitude and proficient computer skills are required

    Address 1

    Liberty Commons Building

    Address 2

    2700 Liberty Avenue

    Employment Status

    Full-time

    FLSA

    Non-Exempt

    Schedule Information

    This position has a rotating schedule including some weekday evenings and some Saturdays. Video Tellers are available to assist customers Monday through Saturday from 8:00AM - 8:00PM.

    Benefits Information

    Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

    Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

    For more information, please visit

    EEO Statement

    Dollar Bank is an Equal Opportunity Employer.

    Minority/Female/Veteran/Disabled

Job Tags

Full time, Part time, Immediate start, Remote work, Afternoon shift, Weekday work,

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