Store Manager - Multi-Unit Retail Operations (UPS Store Network) Job at The UPS Store, Garden City, NY

eTdWSld5UzBzWEQzY1RTdk5OQ0ZTcUMwSlE9PQ==
  • The UPS Store
  • Garden City, NY

Job Description

Store Manager – Multi-Unit Retail Operations (UPS Store Network)

Long Island & NYC

Pay: Competitive, based on experience

11-Location, High-Performing Franchise Network

We’re a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You’ll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.

This is a long-term career role with real advancement — not a typical retail job.

Why This Opportunity Stands Out

You’ll step into an organization with:

  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You’ll Be Responsible For

Leadership & Team Development

  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence

  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience

  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management

  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role

You may come from:

  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:

  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer

  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?

If you’re a strong leader with operational discipline and you want to grow within a multi-unit environment, we’d love to connect.

Apply today or message us to learn more.

Job Tags

Similar Jobs

Pave Talent

Formulation Scientist - Dietary Supplement Job at Pave Talent

 ...standards within an FDA-registered cGMP facility. Qualifications Education: Bachelors degree in Chemistry, Biology, Food Science, or a related field. Experience: 35 years in dietary supplement or nutraceutical formulation. Technical Knowledge: Strong... 

Physician Affiliate Group of New York, P.C. (PAGNY)

Director, Midwifery - NYC Health + Hospitals/Kings County Job at Physician Affiliate Group of New York, P.C. (PAGNY)

 ...The Department of Obstetrics and Gynecology at NYC Health + Hospitals/Kings County is seeking to expand current services with the addition...  ..., national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic... 

Xcel Construction

Office Administrative Assistant (bilingual) Job at Xcel Construction

 ...office environment to support accounting, project management, and leadership. We are looking for asmart, motivated Administrative Assistantwho wants hands-on experience in a real construction office environment and is interested in learning how a business operates.... 

Scheme Designers, Inc.

Junior Graphic Designer Job at Scheme Designers, Inc.

 ...Company Description Scheme Designers provides custom paint scheme design services for airlines...  ...This is a full-time on-site role for a Junior Graphic Designer located in Cresskill,...  ...supporting branding, marketing, and product visualization efforts. The ideal candidate... 

North Texas Fire, LLC

Sprinkler Fitter Job at North Texas Fire, LLC

Company Description North Texas Fire, LLC is a family-owned and operated Fire Life Safety Company serving all of North Texas. We are dedicated to providing exceptional service and customer experience, leveraging the expertise of our employees who have years of experience...