Remote Bilingual Customer Contact Agent (Dutch & English) - Remote - Evening & Weekend shifts only Job at WorkNomads, Remote

ejcxUFdDZXl0M3IvY0R5b09OaU5RcWk5SkE9PQ==
  • WorkNomads
  • Remote

Job Description

Join one of the market leaders in the automotive industry, renowned for innovation, customer focus, and excellence in service!

We are looking for a bilingual ( Dutch & English ) customer contact agent to manage inbound and outbound calls, respond to online chats, participate in outbound campaigns, and maintain our CRM database. Your strong communication skills, commercial acumen, and customer-first mindset will be key in this dynamic role.

Your role as Customer contact agent:
  • Handle e-mail communication with customers
  • Respond to inbound online chats professionally and efficiently
  • Participate in proactive outbound campaigns
  • Accurately update and manage customer data in the CRM system
  • Work closely with internal teams to resolve customer issues
To succeed in this role, you should bring:
  • Fluency in Dutch (spoken and written)
  • Ability to understand English for internal communication and tools
  • Customer contact experience (call center or similar)
  • Ability to work weekends & evenings only
  • Commercial mindset and ability to upsell when appropriate
  • Proactive, team-oriented, and organized spirit
  • Previous experience in a similar role is a strong asset
  • Knowledge of Salesforce is a plus
What we offer: + Competitive remuneration potential that consists of a guaranteed monthly salary plus transparent and reachable success driven bonuses.

+Fully remote position (work from anywhere in the world)

+ Coverage for internet and phone bills
+ Referral bonus
+ (Digital) team get-togethers and networking events are in our DNA!
+ Need a place to live? Digitally check in to your spacious room in our WN LAB Hotel, the biggest and coolest 4* co-living hotel in Bulgaria. With no need to pay a deposit, and special discount rates for single apartments, starting from 660 EUR per month (utilities and cleaning included!), we’ve got you covered.
= TOTAL(LY): amazing life & work with WorkNomads

About the docking station:

WorkNomads is a global employer for digital nomads, empowering people to live life their way, offering flexible co-living and remote and project-based jobs.

Interest peaked? Join us! 

We celebrate the right of every human to be themselves and provide opportunities for global talent to shine. Diversity, social equity, and inclusion are at the core of who we are. We create an environment where different voices are respected, heard, and empowered in equal measure. We’re breaking down the boundaries by designing a new nomadic economy by enabling people to do what they love and be where they want.

Jobicy JobID: 127891

Job Tags

Full time, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Novartis Pharmaceuticals Corp.

AD, Monitoring and Standards Job at Novartis Pharmaceuticals Corp.

 ...smarter, data-driven decision-making. Reporting into the Director , Monitoring a nd Standards , this role will be critical in implement ing...  ..., and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility... 

Akkodis

Administrator Job at Akkodis

 ...Admin Duration: - 6+ Months Location: - SAN FRANCISCO, CA/Remote is also work Pay rate: - $60 to $70(The rate may be...  ...Subscription Billing6. Rich experience integrating Zuora with other systems such as Salesforce, Netsuite, SAP, Oracle, Vertex, and Avalara... 

University of Detroit Mercy School of Dentistry

Dental Hygiene Faculty - TFTMC - Macomb & Infant Oral Health Job at University of Detroit Mercy School of Dentistry

 ...Position Summary The position is a parttime (24Hrs/week) dental hygiene faculty member at the rank of Adjunct Clinical Instructor in the Division of Dental Public Health & Outreach. The individual will provide clinical supervision to students performing preventive procedures... 

Odoo

Web Developer - Marketing & Content Ops Job at Odoo

 ...efforts. Applicants must be authorized to work for any employer in the U.S. We are unable...  ...apps, called Odoo Apps, that together form a comprehensive ERP solution. Our...  ...professionals ~$100 towards a work-from-home office setup ~ Evolve in a nice working... 

Oldcastle Infrastructure

Forklift Operator Job at Oldcastle Infrastructure

 ...efficiently operating heavy equipment to move metal forms and concrete products. Job Responsibilities Operate industrial forklift Maintain equipment as needed Pull and stage orders for shipment Fill independent demands for material requisitions...