Job Description

Quality Assurance Representative

Location: Redmond, Washington

About Our Client:

Our client is a highly sought after Fortune 500 Medical Device organization looking for results driven professionals like you! This facility focuses on Class III electromechanical ALS & BLS devices used around the world. Offering an environment where collaboration and results are equally important, this highly sought after company has a global reputation for growth and company culture.

Key Responsibilities:

• Owning and completing complaint investigations according to internal procedures and regulatory requirements.
• Gathering data from multiple systems and collaborating with internal or external stakeholders to compile complete investigation records.
• Reviewing data to ensure compliance with specifications and identifying abnormalities.
• Revising and updating standard operating procedures as required by process improvements or changes in regulations.
• Performing special projects within the Quality department to support business needs.
• Documenting findings accurately and thoroughly to ensure audit-readiness and compliance.
• Operating within defined complaint-handling workflows, while applying critical thinking to unique or escalated issues.

Qualifications :

• Minimum of 2+ years of experience in quality assurance, complaint handling, or a related discipline.
• Basic understanding of medical device complaint handling procedures and regulations.
• Experience with technical documentation, complaint databases, or CAPA systems is a plus.
• Familiarity with 21 CFR 820.198, ISO 13485, and/or ISO 14971.
• Strong written communication and documentation skills.
• High level of attention to detail.
• NO C2C CANDIDATES

Interested Candidates please apply on our website at .

For more information about our services and great opportunities at JBL Resources, please visit our website: .

JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.

**JBL is an Equal Opportunity Employer and E-Verify Company

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