Insight Global is seeking multiple Patient Service Representatives for a healthcare/financial/insurance company in the Grand Rapids, MI area. These are full-time permanent positions. The schedule Monday through Friday and some weekends as required. There are available shifts from 8am-4pm, 9am-5pm, or 10am-6pm.
Patient Services Agents are responsible for the day-to-day activities of the call center to facilitate efficient operation and excellent customer service. They are the first point of contact for patient questions. The ideal candidate will exhibit adaptability, attention to detail, and a commitment to delivering exceptional customer service in a dynamic environment.
Responsibilities include:
Requirements:
Preferred:
Compensation: $22/hr to $25/hr per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.
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