Operations Service Coordinator Job at AutoTech Solutions, LLC, Charlotte, NC

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  • AutoTech Solutions, LLC
  • Charlotte, NC

Job Description

AutoTech Solutions, LLC is a fast-growing company in the aftermarket automotive repair equipment industry, providing shops and dealerships with trusted brands, expert service, and reliable support. From lifts and air compressors to alignment systems and A/C machines, we keep the tools turning in the service bays that keep vehicles on the road. As a team built on hustle, innovation, and hands-on support, we are on a mission to bring dependable equipment and exceptional customer service to every corner of the garage.

We’re expanding—and looking for a hands-on Operations Service Coordinator who wants to grow with us.

Job Summary: The Operations Service Coordinator works directly with customers and field service technicians to manage the company’s service workflows, as well as manages parts inventory to ensure smooth operations.

Duties/Responsibilities:

  • Service call scheduling and management
  • Ordering parts
  • Creating estimates and invoices
  • Reconciling inbound work orders with existing workload
  • Inventory management, purchasing, reporting, and quality control
  • Parts pulling and stocking
  • Other duties as assigned

Skills/Abilities:

  • Experience in operations, project management or administration
  • Knowledge of automotive repair parts and terminology
  • Technical computer skills and previous use of software applications
  • Understanding of basic construction techniques and use of small tools
  • Ability to work with and lead small teams effectively
  • Prior use of Acumatica software is a plus

Education and Experience:

  • High School Diploma or equivalent
  • Two or more years’ experience with scheduling and inventory management

Physical Requirements:

  • Able to lift up to 50 pounds

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