Job Description

Join Our Team as an Operations Manager

At DHL, we believe our people are our greatest asset, and we’re on the lookout for an Operations Manager to help us keep our distribution center running smoothly during the overnight shift. If you’re passionate about logistics and want to be part of a team that’s driving the success of DHL eCommerce, you might just be the perfect fit.

Why Work With Us?

We’re proud to be recognized as a Great Place to Work and a Top Employer. We’re all about creating a positive, collaborative, and supportive environment where everyone can thrive. Plus, we offer competitive pay and awesome perks to ensure your personal life shines just as brightly as your career.

What You’ll Do:

As our Operations Manager, you’ll take charge of key functions in our distribution center during your shift. You’ll be the go-to person for ensuring our eCommerce operations run like a well-oiled machine, all while keeping an eye on efficiency and costs. Here are some of your key responsibilities:

• Lead our production, quality processes, and transportation, making sure we hit our profitability goals.
• Coach and support our Operations Supervisors and team members to help them shine.
• Keep morale high and retention rates even higher—happy teams are productive teams!
• Communicate regularly with your team through meetings and updates.
• Develop weekly plans to ensure we process all customer volumes on time.
• Suggest improvements to boost our production methods and working conditions.
• Oversee local transportation operations and ensure safety and compliance.
• Partner with HR on staffing, evaluations, and employee relations.
• Monitor quality controls and implement new initiatives to keep us at the top of our game.
• Keep everything running smoothly by ensuring all equipment meets production standards.
• Be the liaison with the on-site USPS and stay updated on any regulatory changes.

What You Bring:

• A Bachelor’s degree in Management or a related field (or equivalent work experience).
• At least 5 years in a supervisory or management role.
• Strong skills in MS Office, especially Excel.
• Lean experience is a plus!
• A willingness to work overnight shifts and excellent communication skills.
• Strong leadership and analytical abilities to help overcome challenges and build a cohesive team.

Physical Demands:

You’ll need to be ready to work various shifts based on operational needs, including after-hours, weekends, and holidays. The role involves moderate physical activity—standing, walking, and occasionally lifting up to 50 lbs. You’ll be working in a warehouse environment, so be prepared for changing temperatures and some noise.

We’ve Got You Covered:

At DHL eCommerce, we’re committed to helping you build a career you’ll love. Here’s what we offer:

• Competitive Pay
• Bonus Programs
• 401K with company match
• Medical, Dental, Vision, and well-being programs
• FSA/HSA options
• Tuition Reimbursement
• Paid Time Off (including vacation and sick time)
• Company Paid Holidays and Floating Holidays
• Paid Parental Leave
• Employee Discounts
• Employee Assistance & Work-Life Program
• Short and Long-Term Disability
• Life Insurance

Equal Opportunity Employer- Veterans/Disability

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