Role: Technical Analyst – User Enablement (ID: 1440964)
Duration: 08-Sep-2025 – 31-Dec-2025
Location: Atlanta, GA (Hybrid)
Pay Rate: Max $60-63/hr
Work Authorization: USC and GC only
Job Description
The Technical Analyst – User Enablement provides frontline support, documentation, and training to help employees effectively adopt and leverage collaboration tools ( Microsoft 365, Teams, SharePoint, OneDrive, Outlook ) and AI productivity assistants (Copilot) . This role bridges technical expertise and user experience, driving smooth adoption, improved productivity, and a culture of digital enablement across the organization.
Key Responsibilities
Documentation & Knowledge Management
Training & Enablement
Analytics & Feedback
Change Adoption & Continuous Improvement
Preferred Experience
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