Medical Device Sales Support Specialist Job at TRC Talent Solutions, Charlotte, NC

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  • TRC Talent Solutions
  • Charlotte, NC

Job Description

Medical Device Sales Support Specialist

South Charlotte Medical Sales Corporation is adding a Sales Support Specialist to assist their specialty division. This is a great opportunity for new grads! Convenient location with many amenities. Salary up to $52K

Responsibilities of the Medical Device Sales Support Specialist:

  • Process orders, verifies product description, quantity, shipping and billing information via computer-based applications.
  • Educates customers on and administers all product warranty information.
  • Recommends products based on customer need, cost, availability and/or specifications.
  • Identify, research and resolve customer issues.
  • Communicates with Sales to provide extensive details regarding potential opportunities and / or issues
  • Communicates with various company departments, as well as shipping carriers and other outside agencies to answer questions, provide information, or expedite shipping
  • Informs customers of back orders and sales sample orders, ensuring that these are coded correctly and charged to the correct account.

Qualifications of the Medical Device Support Specialist

  • Bachelor's Degree
  • SAP experience beneficial
  • One year prior experience in a customer service environment beneficial
  • Excellent communication skills, verbal and written

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