Machine Tool Service Engineer Job at Aegis Worldwide, Dayton, OH

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  • Aegis Worldwide
  • Dayton, OH

Job Description

Key Responsibilities

  • Advanced Troubleshooting & Repair
  • Diagnose and resolve complex issues in CNC machines involving mechanical, electrical, pneumatic, hydraulic, and software systems.
  • Machine Installation & Commissioning
  • Oversee full installation of CNC equipment, including calibration, leveling, alignment, and integration into production environments.
  • Preventive Maintenance
  • Develop and carry out preventive maintenance routines to maximize machine lifespan and performance.
  • Mentorship & Training
  • Guide and support junior technicians (Level 1 and 2), sharing best practices and troubleshooting techniques.
  • Customer Support & Consultation
  • Serve as a technical resource for customers, recommending machine upgrades, operational improvements, and support solutions.
  • CNC Software & Controls
  • Program and troubleshoot major control systems such as Fanuc, Siemens, Mazak, and Heidenhain . Perform firmware and software updates as needed.
  • Documentation & Feedback
  • Maintain detailed service logs and diagnostic reports, and share insights with engineering and technical teams for product improvement.
  • Emergency Response
  • Provide timely responses to urgent service needs, minimizing downtime at customer facilities.
  • Compliance & Safety
  • Ensure strict adherence to safety standards, industry regulations, and customer-specific protocols during all service activities.

Requirements & Qualifications

  • Strong knowledge of CNC machinery operation, electrical schematics, and mechanical systems
  • Proficient in troubleshooting and programming control systems: Fanuc, Siemens, Mazak, Heidenhain
  • Familiarity with servo motors, drives, PLCs, and industrial automation
  • Experience with laser calibration, ball bar testing, and precision alignment
  • Excellent communication skills for customer interaction, documentation, and team collaboration
  • Proven ability to mentor and lead field service projects

Education & Experience

  • Associate’s or Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering , or equivalent hands-on experience
  • 8–10 years of experience in CNC service and repair, with a strong focus on diagnostics and troubleshooting
  • Solid electrical background with the ability to read and interpret schematics and technical drawings
  • Experience training customers on machine operation and maintenance

Travel Requirements

  • Up to 50% travel , including overnight stays as required
  • Frequent visits to customer sites within assigned territory
  • Must have reliable transportation and a clean driving record

Physical Requirements

  • Ability to lift up to 50 lbs
  • Comfortable performing physical tasks including bending, twisting, crawling, and climbing step ladders (up to 8 feet)
  • Capable of driving to job sites daily

Job Tags

Night shift,

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