Language Interpreter - Spanish Job at BIG Language Solutions, Tampa, FL

eXIxSVhTYTJ0bjczZmpDaE05R0lTYWV6SWc9PQ==
  • BIG Language Solutions
  • Tampa, FL

Job Description

Job Title: Language Interpreter – Spanish-ONSITE Role

Department: Customer Support / Language Services

Location: 101 E. Kennedy Blvd, Tampa, FL 33602

Job Type: Full-time

Pay: $20–$24/hour

Pay rate: Range between $20–$24/hour (position focused on VRI/OPI interpretation)

Shift: Monday through Friday

Reporting To: Call Center Manager

Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in Spanish and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers . You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities:

  • Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics , quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications:

  • Fluency in Spanish and Second Language – English spoken
  • Minimum 1-2 years of experience in an international call center , preferably dealing with U.S. customers .
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills .
  • Strong interpersonal and communication skills , with the ability to maintain a professional tone.
  • Ability to work in a fast-paced , high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications:

  • Bachelor's degree in any discipline.

Think global. Think BIG.

Visit us:

Linkedin:

Job Tags

Full time, Monday to Friday, Shift work,

Similar Jobs

Central Logistics Inc

Freight Broker Job at Central Logistics Inc

 ...in the freight industry. Our success is built on trust, reliability, and a sense of customer service. Were looking for a Freight Broker who thrives on building connections, finding ways to help customers, and ensuring seamless transportation solutions for our clients... 

Guthrie

Transporter - Medical Transport - Full Time Job at Guthrie

 .... Deliver equipment to/from patient care units, clinics and other designated areas as needed. Education, License & Cert: A high school diploma or GED is preferred for this position. Licenses and Certifications: CPR certification is required within 30 days of hire and... 

Vander Haag's, Inc.

Diesel Engine Specialist Job at Vander Haag's, Inc.

If you have prior experience with heavy duty diesel engines, Vander Haags has a unique career opportunity available for you.We are currently accepting applications for a full time Diesel Engine Technician at our new shop located just minutes outside of Columbus in ...

Alvis, Inc.

Office Administrative Assistant Job at Alvis, Inc.

 ...Description This is a full-time role for an Administrative Assistant to the Alvis Executive and leadership teams. The position will...  ...Skills in Microsoft Suite (e.g., Excel, Word, PowerPoint) Experience in maintaining and organizing files and documentation... 

TAG - The Aspen Group

Senior Software Engineer Job at TAG - The Aspen Group

 ...experiences at scale. About the Role - As a Senior Software Engineer on our RCM team, you'll play a key role in designing and...  ...You'll leverage your deep technical expertise to build scalable, reliable, and high-performance systems for payment processing, claims management...