Language Interpreter - Spanish Job at BIG Language Solutions, Tampa, FL

eXIxSVhTYTJ0bjczZmpDaE05R0lTYWV6SWc9PQ==
  • BIG Language Solutions
  • Tampa, FL

Job Description

Job Title: Language Interpreter – Spanish-ONSITE Role

Department: Customer Support / Language Services

Location: 101 E. Kennedy Blvd, Tampa, FL 33602

Job Type: Full-time

Pay: $20–$24/hour

Pay rate: Range between $20–$24/hour (position focused on VRI/OPI interpretation)

Shift: Monday through Friday

Reporting To: Call Center Manager

Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in Spanish and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers . You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities:

  • Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics , quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications:

  • Fluency in Spanish and Second Language – English spoken
  • Minimum 1-2 years of experience in an international call center , preferably dealing with U.S. customers .
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills .
  • Strong interpersonal and communication skills , with the ability to maintain a professional tone.
  • Ability to work in a fast-paced , high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications:

  • Bachelor's degree in any discipline.

Think global. Think BIG.

Visit us:

Linkedin:

Job Tags

Full time, Monday to Friday, Shift work,

Similar Jobs

Wildflower Recruitment Consulting

Food Scientist - Bakery Job at Wildflower Recruitment Consulting

 ...Our Client located in the San Antonio, Texas Metro area is looking for a Food Scientist with experience in commercial baking to lead product development initiatives in support of the organizations growth strategy. Job Duties and Responsibilities Leads new baked... 

Amerit Consulting

Pharmacy Clerk Job at Amerit Consulting

 ...Medical supplies & Pharmaceutical products, seeks an accomplished Pharmacy Clerk. Position: Pharmacy Clerk Location: Memphis, TN...  ...Equivalent. Performs any combination of following duties to assist Pharmacist in Central Fill pharmacy, which includes manual... 

ektello

Brand & Creative Solutions Program Manager Job at ektello

 ...Title: Brand & Creative Solutions Program Manager Client: Social media/visual discovery company Duration: 8 months contract Work Location: 120 S Riverside Plaza, Suite 500, 150 Chicago IL 60606 Schedule: Hybrid, Minimum twice a month onsite, more if possible... 

Community Options, Inc.

Board Certified Behavior Analyst Job at Community Options, Inc.

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now seeking a Full Time Board-Certified Behavior Analyst (BCBA) in Dallas, TX . The Board-Certified Behavior Analyst (BCBA) uses best...

Guthrie

CDL Driver-Mobile Unit - Mammography - Per Diem Job at Guthrie

Summary: Driver Mobile Unit-CDL Experience: Experience in CDL driving and operating vehicles, preferably mobile unit or tractor trailers Skills: - Ability to safely drive and operate CDL vehicles - Basic mechanical skills to perform daily inspections and...