Job Title: Lab Clerk
Location: Seattle, WA 98104
Contract: 03 months contract with possible extension
Shift: 01:30 pm - 10:00 pm [Mon to Fri]
Hours Per week: 40 hours per week
Description:
What are the top responsibilities for this position? (Please be as detailed as possible as to what tasks will be conducted on a daily basis):
Primary Responsibilities:
• Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment
• Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking, and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency
• Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers
• Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab
• Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory
• All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients
Must have qualifications/experience: Clinical lab experience or phlebotomy.
What skills/attributes are nice to have, and will set a candidate apart? Processing lab experience
Type of certification required: None
What type of interview process is preferred? In-person
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