The IT Support Engineer (Onsite) will provide technical support for users, maintain LAN/WAN infrastructure, and configure systems such as Cisco Catalyst, ACI, and SD-WAN. They will troubleshoot Windows and Apple systems and offer technical training to internal teams. The role requires 3+ years of experience in IT support and network troubleshooting, with knowledge of Cisco networking solutions. Candidates must be fluent in English and Arabic .
Responsibilities:
Provide technical support for users and maintain LAN/WAN infrastructure.
• Configure and maintain systems such as Cisco Catalyst, ACI, and SD-WAN.
• Troubleshoot and support Windows and Apple systems.
• Provide technical training and knowledge transfer to internal teams
Qualifications:
• 3+ years of experience in IT support and network troubleshooting.
• Experience with LAN/WAN, Windows, and Apple systems.
• Knowledge of Cisco networking solutions is essential.
• Excellent communication skills in English and Arabic.
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