IT Infrastructure Analyst Job at SONDA, Kentucky

ekw1SVdpK3d0SDd5Y0RDaE5OK0VUNks4Snc9PQ==
  • SONDA
  • Kentucky

Job Description

SONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well.

We are looking for an IT Infrastructure Analyst that will be responsible for maintaining the stability, security, and efficiency of the organization's IT systems and services. This role involves providing hands-on technical support, assisting in the administration of infrastructure components such as servers, networks, and cloud platforms, and ensuring timely resolution of incidents to support day-to-day business operations.

Since this is an on-site support role, the position follows a fully in-person model and will be based at the client's location.

Responsabilities:

  • Monitor and maintain IT infrastructure components (servers, networks, systems) to ensure high availability and performance;
  • Respond to technical incidents, service requests, and alerts in a timely manner;
  • Install, configure, and troubleshoot hardware, software, and peripherals;
  • Apply security patches and updates to maintain system compliance;
  • Assist in backup routines, audits, and inventory control of IT assets;
  • Support end users with technical issues and escalate when necessary;
  • Document technical procedures, configurations, and troubleshooting steps;
  • Participate in regular IT meetings and contribute to continuous improvement efforts.

Qualifications:

  • Bachelors in IT, Computer Science, or related field;
  • Solid knowledge of IT fundamentals: networking, operating systems, cybersecurity, and cloud basics;
  • Familiarity with service management principles (ITIL) and basic project support;
  • Exposure to cloud environments (e.g., Microsoft Azure or Google Cloud);
  • Relevant certifications are a plus (e.g., CompTIA A+, Network+, Security+, Azure Fundamentals).

It is important to be based in Florida , Georgia , Kentucky , New Jersey , or Texas.

"All vacancies at Grupo SONDA are extended to people with disabilities"

Job Tags

Similar Jobs

Total Shape

Call Center Agent Job at Total Shape

**Company:** Total Shape**Location:** Work From Home (Remote)**Salary:** $700 - USD 900/month **Key Responsibilities:*** Answer...  ...**$700 - $900 USD*** Remote work with flexible shifts * Paid training and ongoing support * Friendly, team-oriented work culture... 

TransPerfect

Gaming Producer Job at TransPerfect

 ...The Producer drives gaming development on a growing portfolio of titles and works with different stakeholders across various internal and external team members to drive all tasks to completion, gathering and conducting data analysis across a variety of sources to make... 

Zuci Systems

Business Analyst Job at Zuci Systems

 ...configuration, testing, and maintenance to ensure optimal operational performance. Some overnight travel to customer sites (0 to 2 times per...  ...Qualifications Three plus years working as a Business Analyst Bachelor's Degree required. Experience working with MS... 

Prana Talent

PT | PHYSICAL THERAPIST Job at Prana Talent

 ...DOCTOR / CONSULT THERAPIST Prana Talent is on the hunt for passionate changemakers, the kind of trailblazers who are ready to make a transformative impact in the world of healthcare as a/an PT | PHYSICAL THERAPIST MARGATE | FLORIDA (FL) YOU ROLE IN HEALTHCARE... 

APEX

Project Superintendent Job at APEX

Project Superintendent Location: Cincinnati, OH Reports To: Project Manager/Director of Construction Experience Level: 5-10 Years Job Summary: We are seeking a highly skilled and experienced Project Superintendent to oversee and manage day-to-day operations...