Job Description

Job description:

Inside Sales Representative

Seeking a motivated individual for an opportunity to grow.

Work Schedule: 7am-5pm Monday thru Thursday; 7am-4pm Friday

Starting Pay: $18-22 depending on experience

Our Ideal Candidate is:

• Solutions Oriented - You have good judgment and are a problem solver. Ability to think on your feet and find solutions. You are detail oriented and curious.
• Customer Service Driven - You are always looking to do what is right for the customer and the company. You act with a sense of urgency and confidence. You are trustworthy and are able to connect with customers via written and verbal communication.
• Team Player - You strive to work as a team and connect with your peers. You are able to work with all different personalities. You keep a positive attitude even during stressful situations. You are a quick learner and are not afraid to try new things.
• Proficient computer skills - including Typing, Email, record keeping, POS operation, word processing, and spreadsheets
• Experience with NetSuite POS is beneficial

The position of inside sales representative requires you to proactively engage with customers via phone, email, and messaging throughout the entire sales cycle. Within this role you are providing superior customer service while growing your own book of business through using sales strategies. The position allows you to work with a variety of customers and products. The position will allow you to grow through product training and team-building.

Job Duties:

• Learning the inventory.
• Assist customers within the showroom and process orders on the sales floor, phone calls, or email correspondence.
• Understand and demonstrate products to the customer
• Generating new sales opportunities
• Responsible for putting in customer orders and quotes.
• Communicating with customer and team with customers' requests/orders.
• Communicates with outside sales representatives on customer orders, requirements, and leads.
• Learn to identify and solve customer problems and what is needed per DOT spec.
• Research and qualify new leads.
• Help others with taking work load off them to help with quotes, cold calls, follow ups, etc.
• Resolve customer issues quickly to retain customer satisfaction and loyalty.
• Explaining and demonstrating features of products and services.
• Load/unload customer orders.
• Maintain a clean work environment. This will include sweeping, mopping, etc. work areas as needed.
• Clean, maintain and organize Warehouse stock, stockroom and showroom shelves.
• Develop meaningful customer relationships to encourage loyalty and grow sales.
• Assist with Annual Inventory
• Improve methods of storing/organizing material.
• Candidate must be able to learn field applications of products
• Follow up on leads
• Make outgoing calls to educate our customers on current promotions

Qualifications & Suggested Skills:

• Good intrapersonal skills.
• Relationship Building
• Ability to do repeatedly lift up to 35 lbs.
• Ability to learn Word, Excel, Adobe, and any new technology the company may switch to.
• Organized
• Exceptional communication skills (verbally and written)
• Time management
• Positive attitude and work ethic
• Problem Solving Skills
• Working with a team
• Professionalism and ability to work with different personalities
• Ability to work independently within a fast paced team environment

Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Yorktown, VA 23692: Relocate before starting work (Required)

Work Location: In person

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