Job Description

Are you a tech-savvy problem solver passionate about bridging the gap between data and care delivery?

HyperCube Recruitment , a trusted partner in healthcare talent acquisition, has been retained by Avow, Inc. , a mission-driven leader in compassionate care, to manage the search for an Informatics Manager .

This exciting opportunity is perfect for a detail-oriented professional who thrives on collaboration, innovation, and driving impactful results through data management and analysis.

About Avow, Inc.

At Avow, technology and data are essential to delivering exceptional, patient-centered care. Guided by core values of empathy, integrity, and excellence , Avow empowers individuals and families at every stage of life’s journey.

Avow’s leadership is committed to fostering a culture of innovation, collaboration, and continuous improvement. With a strong foundation and an ambitious roadmap, Avow is dedicated to integrating data-driven strategies into care delivery to achieve optimal patient and family outcomes.

About the Role

As Informatics Manager , you will be critical in optimizing Avow’s clinical systems and data infrastructure. You’ll bridge clinical operations and technology, ensuring that systems are designed, implemented, and maintained to support efficient workflows, regulatory compliance, and exceptional patient care.

Key Objectives and Responsibilities

• Serve as the organization’s “Super User” for clinical electronic documentation, leading planning, implementation, and performance monitoring.
• Optimize clinical systems by analyzing workflows and creating cost-effective, time-saving solutions.
• Collaborate with IT, clinical teams, and leadership to develop and implement policies ensuring data accuracy, security, and compliance with legal and regulatory requirements.
• Design and provide training programs, orientation sessions, and educational materials to help staff maximize their use of informatics systems.
• Monitor and troubleshoot data integrity, system speed, and user productivity while driving continuous improvement.
• Develop custom reports, forms, and tools tailored to the needs of clinical teams and patient care services.
• Partner with technical support teams to resolve issues and ensure seamless system performance.
• Support performance improvement initiatives that enhance care quality and documentation compliance.

Ideal Candidate Profile

Skills and Experience Required:

• Education: A bachelor’s degree in health informatics, nursing, or a related field is required. Master’s degree in health informatics preferred.
• Experience: Four to ten years of experience in hospice/healthcare management and software systems or equivalent combination of education and experience.
• Certifications: Active Florida RN license; Informatics certification (ANCC RN-BC or equivalent) is preferred.
• Technical Proficiency: Strong knowledge of electronic medical records (EMRs), database software, O365 (including Excel), and Tableau.
• **Experience with Home Care Home Base (HCHB), Wellsky, or Athena required**
• Analytical Thinking: Ability to analyze data flows, troubleshoot systems, and implement innovative solutions.
• Communication Skills: Strong written and verbal communication skills, including collaborating effectively with clinical staff and leadership.
• Regulatory Knowledge: Familiarity with HIPAA and other legal standards governing healthcare data.

Behavioral Competencies:

• Collaboration: You excel in building relationships and working hand-in-hand with multidisciplinary teams.
• Problem-Solving: You proactively identify challenges and craft innovative solutions to resolve them.
• Attention to Detail: You prioritize accuracy and precision in all data management and training aspects.
• Leadership: You inspire trust and accountability, empowering others through education and mentorship.
• Adaptability: You thrive in dynamic environments, embracing change and innovation to drive improvement.

Why This Opportunity Stands Out

At Avow, you’ll have the chance to work with a forward-thinking team that understands the transformative power of informatics in healthcare. This role offers a unique opportunity to lead meaningful projects, collaborate across departments, and directly impact care delivery through innovative use of data and technology.

Next Steps

HyperCube Recruitment is honored to have been retained by Avow, Inc. to manage the search for this pivotal role. We'd love to connect if this sounds like the challenge you’ve been waiting for. Apply now to take the first step toward joining Avow, Inc.—a forward-thinking organization redefining exceptional care.

Note: Confidentiality is paramount in this search. More details will be shared with candidates who align closely with the role and Avow’s values.

This is your opportunity to lead, innovate, and make a lasting impact. Are you ready?

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