General Manager Operations (Bilingual) English/Spanish Job at Infinity Staffing Inc., Saint Paul, MN

d2J4UFhpT3h0MzcyY1RTck1OMktUS0t4TEE9PQ==
  • Infinity Staffing Inc.
  • Saint Paul, MN

Job Description

The Bilingual General Manager (GM) in the staffing industry is responsible for overseeing daily operations, managing branch or regional performance, leading recruitment teams, developing client relationships, and ensuring the achievement of business objectives. This role requires strong leadership, strategic thinking, and a deep understanding of the staffing and recruitment lifecycle.

Key Responsibilities:

1. Strategic Leadership & Planning

• Develop and execute strategic plans to meet business goals and drive growth.

• Identify new business opportunities and market trends within the staffing industry.

• Set performance goals and KPIs for teams and branches.

2. Team Management

• Lead, mentor, and manage recruitment consultants, account managers, and administrative staff.

• Recruit, train, and retain high-performing team members.

• Foster a positive, results-oriented work culture.

3. Operations Oversight

• Oversee daily branch operations including recruitment, client services, compliance, and reporting.

• Ensure adherence to company policies, industry regulations, and labor laws.

• Streamline processes for efficiency and scalability.

4. Client Relationship Management

• Maintain strong relationships with key clients; ensure high levels of client satisfaction.

• Oversee client onboarding, service delivery, and contract negotiations.

• Resolve escalated client issues promptly and professionally.

5. Financial Management

• Develop and manage budgets, forecasts, and P&L statements.

• Monitor financial performance and implement corrective actions as needed.

• Ensure profitability through effective cost and resource management.

6. Sales & Business Development

• Drive sales performance and client acquisition strategies.

• Collaborate with business development teams to secure new accounts.

• Attend industry events and represent the company in networking opportunities.

Qualifications:

• Human Resources Bachelor degree, or related field preferred.

• 5–10+ years of experience in the staffing or recruitment industry, with at least 3 in a leadership role.

• Strong knowledge of labor market trends, employment law, and staffing best practices.

• Proven success in managing teams and growing business revenue.

Skills & Competencies:

• Strategic thinking & execution

Bilingual English/Spanish- written and oral.

• Leadership and team development

• Sales and client management

• Operational and financial acumen

• Excellent communication and negotiation skills

• Adaptability in a fast-paced, competitive environment

KPIs/Success Metrics:

• Revenue growth and profitability

• Client retention and satisfaction

• Team performance and productivity

• Placement fill rates and time-to-fill

• Compliance and operational efficiency 

 

Job Tags

Contract work,

Similar Jobs

CountryMax Stores

Senior Category Buyer- Pet Food and Supplies Job at CountryMax Stores

 ...Position Type: Full time, On-site Position Summary...  ...both in store and online. CountryMax Background...  ...unique product offering. Work within the Purchasing...  ...and a hybrid/work from home model is not conducive to...  ...Buyers is an essential part of CountryMaxs success... 

Berkot's Super Foods

Truck Driver Job at Berkot's Super Foods

 ...Navigate routes efficiently while maintaining a schedule for deliveries. Maintain accurate records of deliveries, including logs of driving hours and vehicle maintenance. Communicate effectively with dispatchers and other team members regarding delivery status and any... 

55 Exec Search

Senior Director, U.S. Policy Advisory & Government Affairs Job at 55 Exec Search

Senior Director, U.S. Policy Advisory & Government Affairs: We are conducting a retained search for a Senior Director, U.S. Policy Advisory & Government Affairs. A role intentionally designed for current or recent Chiefs of Staff, Deputy Chiefs of Staff, Committee ...

RAM Mounts

Creative Services Manager (Marketing) Job at RAM Mounts

 ...in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance. Job Summary: The Creative Services Manager leads the execution, quality, and delivery of all creative assets across B2B and B2C marketing efforts. This role... 

Uproot

Cannabis Delivery Driver Job at Uproot

 ...or equivalent in edibles, vapes, concentrates) Tips in addition to hourly compensation Use of company vehicles for deliveries (gas included)! About the Role: As a Driver with Uproot, you'll be the friendly face of our cannabis delivery service, delivering cannabis...