Job Description

Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.

SUMMARY:

This position is responsible for providing high-level administrative support to the CEO and other executive team members, leveraging extensive life experience to manage complex tasks and ensure smooth operations.

DUTIES AND RESPONSIBILITIES:

• Manages the CEO's calendar, including scheduling meetings, appointments, and travel arrangements.
• Prepares and edits correspondence, reports, and presentations with a high degree of accuracy and professionalism.
• Coordinates and organizes executive meetings, including preparing agendas, taking minutes, and following up on action items.
• Acts as a liaison between the executive team and internal/external stakeholders, ensuring effective communication and relationship management.
• Handles confidential information with discretion and maintains the highest level of integrity.
• Assists in the preparation of executive reports and presentations for meetings and other high-level engagements.
• Manages special projects and initiatives as assigned by the CEO, ensuring timely and successful completion.
• Provides administrative support for various departments as needed, demonstrating flexibility and adaptability.
• Some personal assisting of light domestic duties.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience. Bachelor’s Degree preferred.
• Minimum of 5-10 years of experience in an executive assistant or similar role, with a demonstrated ability to handle complex administrative tasks.
• Certificates, licenses and registrations required:
• Driver’s License with clean driving record.
• CAP, CEAP, PMP, or IAAP is appreciated.
• Computer skills required:
• Expert level Microsoft Office Suite (Word, Excel PowerPoint, Outlook) user.
• Familiarity with project management software and other relevant tools.
• Technology savvy on different platforms.
• Exceptional organizational and time-management skills, with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with keen attention to detail.
• Ability to work independently and as part of a team, demonstrating initiative and problem-solving abilities.
• High level of emotional intelligence and interpersonal skills, with the ability to build and maintain positive relationships.
• Flexibility and adaptability to handle changing priorities and deadlines.
• Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience in preparing and managing financial reporting.
• Strong research skills and the ability to gather and synthesize information from various sources.
• Experience in event planning and coordination, including logistics and vendor management.
• Knowledge of office management systems and procedures.
• Ability to anticipate the needs of executives and proactively address them.
• Self-awareness and the initiative to grow as a professional.

FULL BENEFIT PACKAGE OFFERED:

• 401k with company match.
• Medical, dental and vision insurances.
• FSA: Dependent care and medical or HSA offered to qualifying plans.
• Company paid life insurance.
• Voluntary additional life insurance.
• Pet Insurance.
• Short term and long-term disability insurances.
• Ancillary insurances such as critical illness and accident insurances offered.
• Sick time and vacation.

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