Job Title: Data Analyst & Reporting in West Chester, PA 19380
Must Have Technical/Functional Skills
• 5+ years’ experience as a data analyst, in the telecom industry working with OSS/BSS systems.
• Deep understanding of telecommunications business processes and systems
• Ability to access, clean, transform and enrich complex data from multiple sources.
• Strong SQL skills and experience with data visualization tools (Tableau, Power BI, etc.)
• Statistical analysis skills and experience with Tableau and Power BI tools
• Experience with Cloud technologies (AWS) and Databricks
• Critical thinking abilities to analyze information, define problems, identify key insights and their business implication.
• Excellent communication skills to explain technical analyses clearly to both technical and non-technical stakeholders.
Roles & Responsibilities
In this role you will:
• Partner with product, marketing, and operations teams to identify, define and prioritize business questions that can be solved with data.
• Query databases and systems (CRM, BPM, billing, network, etc.) to extract relevant data.
• Clean, validate and transform data to prepare it for analysis.
• Perform statistical analysis and modeling to uncover trends, variations, correlations, and insights.
• Visualize data and findings to explain insights and recommend actions.
• Define and track key metrics to guide business strategy and process optimization.
• Train and mentor more junior analysts on the team
Bonus Points:
• Experience with cloud-based data platforms (e.g., AWS, Databricks).
Experience developing and implementing data pipelines
Education
Minimum Degree with IT Skills
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