Job Description

The HT Group is hiring a Customer Service Rep for a client in Beaumont. This full-time role starts in Customer Service with the opportunity to move into the Accounting department for candidates with relevant experience. This is a contract-to-hire opportunity with full-time hours, Monday through Friday, from 8:00 AM to 5:00 PM. Pay rate of $20 per hour.
Responsibilities:
Answer and direct incoming phone calls
Manage customer emails
Process account setup and respond to billing inquiries
Send invoice copies and assist with online order support
Fulfill daily gift card requests
Log and respond to customer feedback from surveys or calls
Assist with miscellaneous administrative tasks as needed
Make independent decisions to assist customers with orders and account setup
Collaborate with others on resolving customer issues or complaints
Eligible for advancement into accounting roles as positions open
Requirements:
High school diploma/GED
Office/Accounting experience preferred
Strong communication & customer service skills
Comfortable with Microsoft Word, Excel, Google Docs
Reliable, team-oriented, eager to learn and grow
Must Pass Background - No: Felonies, Violence, Theft and Pass a Drug Test
** If you meet the above requirements / qualifications, please apply with your resume for immediate consideration. **
#SETX

Job Tags

Hourly pay, Full time, Contract work, Work at office, Monday to Friday,

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Customer Service Rep Job at The HT Group, Beaumont, TX

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