Job Description

Serves as a supervisor to agency direct care staff to assure adherence to agency policies and federal and state regulations; serves liaison between clinical staff and operations staff; and as liaison among the Agency, hospitals, the medical community and general community

Description

1. Assures direct care staff functions provide compliant care.
2. Provides training and guidance to agency direct care staff regarding orders for disciplines and/or treatments and services, consistent with agency policy.
3. Ensure referrals result in a timely start of care or are well documented for permitted delays or non-admissions.
4. Effectively manages a caseload of clients.
5. Develops and implements appropriate treatment programs; develops realistic personal goals with patient; re-evaluates, sets new goals, adjusts care accordingly and evaluates for discharge potential in consultation with physician or intermediate care provider.
6. Completes all supervisory visits, comprehensive assessment/reassessment visits per Agency policy, federal and state rules, and documenting the visits.
7. Conducts coordination of care between direct care staff, and external providers.
8. Serves as liaison between this Agency and physicians, hospitals, and other agencies regarding patient care.
9. Provides positive attitude and example of professional behavior for direct care staff.
10. Provides orientation and competency verification of direct care staff.
11. Provides direct, in field, supervision of newly hired clinicians and assures supervision of all staff is completed per regulations and agency policy including documentation of same.
12. Provides direct response and guidance to staff for problem resolution in patient care.
13. Provides information and reports to Director of Clinical Services/Administrator as instructed.
14. Participates, as requested, in orientation of new staff, in-service education, continuing education, utilization review and QAPI programs.
15. Participates in/attends staff development activities and in-service meetings to educate the personnel.
16. Provides training and in-services to agency direct care staff on the following, but not limited to, topics required by state licensure, clinical services, rules and regulations, agency policies and expectations.
17. Serves as a member of the administrative on-call team. Responsible to complete on-call logs and assure follow up completed and documented.
18. Participates, as assigned by Administrator, on compilation of data for the annual agency evaluation and/or quarterly governing body review reports

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