Job Description
As the Chief Mission Officer (CMO) for Horizon Goodwill Industries, you will serve alongside the Executive Leadership Team to advance a culture that begins with meeting people where they are, supporting their personal growth, and fulfilling our vision, mission, and strategic plan. Reporting to the CEO, you will provide collaborative leadership and strategic direction in alignment with our purpose and values for all Human Services functions, encompassing our external-facing Workforce Development and Human Services teams, as well as our internal Training & Development and People & Culture teams. By employing innovative strategies and a data-driven approach, your efforts will cultivate engaged teams within HGI and foster collaborative solutions that address complex community challenges across our region.
Primary Impact and Responsibilities
Required Qualifications
Demonstrated passion and experience helping others that aligns with Horizon Goodwill’s vision, mission, purpose, and values is essential for success in this role.
Education: Bachelor’s degree in social work, public administration, human services, nonprofit management, or a related field
Experience : Minimum of 7 years of experience in program management, with at least 5 years in a supervisory leadership role within workforce development or social services.
Skills:
• Proven leadership and team management abilities.
• Strong communication, interpersonal, and organizational skills.
• Ability to analyze data and make informed decisions.
• Experience in building and maintaining strategic partnerships.
• Financial management skills, with the ability to oversee budgets and ensure resource efficiency.
Preferred Qualifications
• Master’s Degree in a related field
• Relevant certifications/licensure such as LMSW, LCSW, SHRM, etc.
• Bilingual (English/Spanish) is a plus
Other
• Horizon Goodwill Industries is headquartered in Hagerstown, MD, and provides services across 17 counties in Maryland, Pennsylvania, West Virginia, and Virginia. The ability to regularly travel to sites within our territory is considered essential.
• Valid state driver’s license, insurance, and satisfactory driving record are required.
• Drug, criminal background, and driving records checks
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