Job Description

Notice to applicants:

• This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations.
• Applicants are required to be legally authorized to work in the United States on a full-time basis immediately.
• Candidates must be able to commute into an office and reside locally.

No Solicitations or Recruiters.

Direct Emails with candidate resumes will be eliminated. Local Candidates Only

Summary of Position:

The Business Analyst is responsible for the technical analysis, training, and feasibility assessments associated with new document applications and implementation processes for InfoIMAGE clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Technical Analysis for Product Implementation

• Works alongside designated Implementation Specialists; implements new projects and applications for clients
• Gathers job specifications and business rules, and technical deliverables through direct client interfacing to assist with implementation responsibilities
• Translate client business requirements to technical documentation for the Software Engineers to implement.
• Manages the overall technical analysis for all new client application setups
• Performs data analysis; reviews files and mapping fields between available data, document templates and Statement of Work.
• Maps all feature-level requirements to existing products and identifies clients’ customization needs; documents all customizations to the Statement of Work documents; creates preliminary mock-ups used to guide product coding and development

Pre-Sales Phase and Feasibility

• Works with the Sales and Account Management Departments in pre-sales or early contract phases; outlines the scope of projects and determine the feasibility for preliminary analysis if required
• Initiates and facilitates feasibility meetings; reviews and documents assessments with internal departments for prospective clients and/or existing client requests

Product Offerings and Training

• Trains internal departments on new product offerings
• Presents various product offerings, services, and feature options at a granular detail to internal staff and existing clients, familiarizing them with product offerings and capabilities

Documentation

• Documents and maintains current Implementation Department resources including: client core system listings, corresponding data formats, sample statement designs and mockups, product specifications, client requirements, customization requests, and pre-implementation client questionnaires

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Experience and Skill Requirements:

• Bachelor’s Degree required (programming or computer science fields preferred)
• Must have basic consumer banking product and service knowledge
• 2-3 years of overall software related technical analysis experience
• 2-3 years of hands-on solid experience with data analysis, mapping and transformation
• 2-3 years of experience with analysis on web-based application (B2B and B2C)
• 2-3 years of regulated industry (financial services or healthcare experience preferred)
• Solid understanding of document management and various business document correspondence
• Innovative yet practical in devising custom solutions or new features applicable to client demand
• Ability to work with various functional organizations such as Implementation Specialists, QA Department, Sales, Operations, and Information Systems Department.
• Ability to handle multiple projects and work-streams simultaneously
• Solid understanding of database, SQL and XML
• Has some scripting or programming experience is a plus but not required.
• Speak excellent English and communicate information in a clear, concise manner
• Excellent verbal, written and interpersonal skills
• Must communicate information in a clear and concise manner
• Excellent organizational and analytical skills
• Ability to plan, organize, and prioritize multiple projects independently to meet deadlines and complete tasks in an accurate manner

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