Job Description

John Henry Foster (JHFoster) provides automation, robotics, and compressed air

systems solutions. We engineer integrated systems, distribute parts and

equipment, and offer comprehensive long-term customer care and service. We

promote a progressive culture by seeking opportunities for technology and

searching for exceptional value. We have been dedicated since 1938 to taking care

of our 125+ employees and providing clients with world-class service. Join our team

and make a difference.

The Field Service Technician performs duties required to service, repair, and install

air compressors, air-dryers, and related electrical components while increasing

customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Troubleshoot mechanical, electrical, and electronic equipment using various

electrical multimeters, gauges, and hand & power tools to diagnose problems and

determine proper operation and maintenance of equipment, including reviewing

corrective procedures. Inform the customer of the issues and receive repair

approval.

2. Disassemble and repair air compressors, dryers, and related components by

replacing worn or damaged parts, and test run equipment to ensure proper

operation.

3. Read and understand electrical schematics, general arrangement drawings, etc.,

for troubleshooting and equipment assembly.

4. Measure clearances, tolerances, and dimensions of parts with micrometers and

calipers to ensure critical components are assembled to specifications.

5. Prepare repair quotes, indicating the costs of parts and labor needed to repair

equipment.

6. Layout and install new or specialized equipment on site, including verifying

operating voltage, rigging and installing equipment, fabricating necessary

structures, and securing equipment.

7. Discuss proper installation and operation of new equipment with the customer

and perform necessary start-up checks to ensure operation requirements are met.

8. Discuss warranty terms & procedures with customers.

9. Perform preventative maintenance on equipment to reduce breakdowns.

10. Control, handle, and dispose of hazardous wastes, such as solvents, oils, and

freons, under EPA guidelines & regulations.

11. Cut, thread, and assemble steel pipe and fittings for air systems fabrications.

12. Use welding equipment and cutting torches to fabricate metal as needed.

13. Complete service call report documents, identifying problems, and noting repairs

made & parts used, and giving appropriate customer recommendations; submit to

Department coordinator for processing and billing.

14. Maintain adequate and accurate product inventory in the service van.

15. Ensure routine van maintenance is performed on the company vehicle as

scheduled or required.

16. Ensure the customer, manager, and JHF salesperson are informed and briefed

on each service call performed.

PHYSICAL DEMANDS

1. Standing, walking, sitting, climbing, balancing, stooping or crouching, kneeling,

crawling, reaching, pushing, grasping, feeling, talking, and hearing.

2. Heavy work - exert 50 to 100 pounds of force occasionally, and/or 25 to 50

pounds of force frequently, and/or 10-20 pounds of force constantly to move

objects.

3. Clarity of vision at 20 feet or more and 20 inches or less, along with the ability to

judge distance and space relationships, bring objects into sharp focus, and see up

and peripheral vision required. Must also have the ability to identify and

distinguish colors.

Job Type: Full-time

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