COMPANY OVERVIEW
This is a unique opportunity to join a market-leading company in the telehealth industry. We support healthcare providers around the country through our teleradiology services. Using our novel cloud enabled medical image management and interpretation services, we help to advance patient care by facilitating rapid diagnosis from our large network of radiologists and clinical support professionals who all work from their homes.
POSITION OVERVIEW
The Queue Master Coordinator (QMC) position is a fast paced and dynamic role in which you play an integral part in impacting patient lives throughout the telehealth industry. In this position you will assist our Radiologists to help them view images, maintain a balanced workload, and reassign cases in a timely manner from a variety of our client hospitals all around the U.S. The QMC position requires working varying shifts in the evenings, on the weekends, and during holidays. This is generally a full-time position that begins with an approximate two-to-three week training period in which you will work part-time.
PRIMARY RESPONSIBILITIES
• Reduce the number of outliers by reassigning cases and manually balancing the workloads.
• Assist the coordinators with tasks such as IP VR (Inpatient Verification Receipts) or posting Hospital TXs (Synapse Reports).
• Take incoming phone calls.
• Aid in keeping TATs (Turn Around Times) under control and jump into the rotation when needed.
• Manage the pending exams and reassign where possible.
• Assign cases accordingly for radiologists when they start their shift.
• Ensure that the Teleradiology Coordinators are aware of the objectives at hand and where to assist if anything is missing.
• Converse with Client hospitals and provide them with further details when needed.
• Coordinate with the IT department when messages need to be posted in the client portal.
• Other projects and duties as assigned.
JOB REQUIREMENTS AND SKILLS
• Must be able to work independently at night from your own home office/environment.
• Provide administrative and organizational support to the radiologists and clients.
• Must be computer literate in multiple disciplines and able to learn proprietary software.
• Excellent interpersonal skills: strong oral and written communication skills required.
• Must be able to multi-task, pay strict attention to detail, and prioritize responsibilities.
• Work in a professional manner to maintain and build customer relations.
EDUCATION AND EXPERIENCE
• Associate degree or equivalent preferred.
• Prior work experience in a hospital/medical/veterinary/dental setting preferred.
• PACS/Radiology/Medical Literacy a plus.
• Strong aptitude in math, organization, planning and time management.
WORK LOCATION AND CONDITIONS
• Work from your own home at night (we will provide all equipment).
• Must live in or near San Diego County.
• Continual repetitious computer work.
• Sitting for extended periods of time.
• Training is performed in person, generally at the trainer’s home office.
• Job Type: Full-time; Non-Exempt.
• Shift days and times are set by the company and includes evenings, weekends, and holidays.
REQUIRED TRAININGS
• Internal Regulatory and Quality System training required for Coordinators.
Hourly Pay Range: $22.00 - $28.00
The stated pay scale has been implemented to reward employees fairly and competitively, as well as to support recognition of employees’ career progress, ranging from entry level to experts in their field, and talent mobility. It reflects the range that StatRad reasonably expects to pay for this position at various levels of experience. The actual pay rate for this position will be dependent on a variety of factors, including an applicant’s relevant experience, unique skills and abilities, education, market demand, and employer business practices, and will be discussed at the offer stage with the selected candidate. The starting hourly pay is $22.00/hour.
...concentrated, agile environment where every perspective matters, and any idea can create a breakthrough. Opportunity The Accounting Manager is a critical leadership role within the accounting organization, responsible for managing the integrity and accuracy of...
...is a subsidiary of one of the nations largest insurance brokers, McGriff, that employs clinically-based lifestyle and behavior change programs led by registered nurses who provide health risk assessments, help employees navigate wellness offerings, and drive individual...
...an insurance professional to work in our small to middle-market Personal Lines department. You will partner with our sales team to... ...for gaps and assist with inquiries from the carrier. Attend training and seek self-directed learning to continue industry and technical...
New Braunfels Christian Academy, aTAPPS4A school located in the beautifulhill-country, is a community engaged in relentless pursuit of Truth and excellence in education, relationships, and leadership, all for God's glory! With the recent addition of a new athletic...
...strive to be the Best Value supplier in the industry. The Marketing & Rebate Coordinator will be responsible for assisting with the... ...automation software to improve the effectiveness of the digital marketing programs including creating workflows, scheduling emails...